Manuscript Number : GISRRJ258324

Enhancing Workforce Capabilities through Structured Training and Development : A Study of State Bank of India, Udham Singh Nagar

Authors(2) :-Ms. Chetna Joshi, Dheeraj Piplani

This research paper presents a comprehensive analysis of the training and development initiatives at the State Bank of India (SBI), Udham Singh Nagar, Uttarakhand. It explores how SBI fosters skill enhancement, employee engagement, and professional advancement through a structured and evolving training ecosystem. The study underscores the critical role of training in adapting to digital banking transformations, improving compliance adherence, and strengthening customer service standards. It also highlights the developmental programs designed to nurture leadership and managerial competencies, aligning with the bank’s strategic vision of sustainable institutional growth. Primary data was collected through surveys involving 128 employees, supplemented by interviews with HR personnel and training staff. The findings reveal high employee satisfaction with SBI’s learning modules, a growing demand for hybrid and AI-integrated training formats, and strong correlations between training effectiveness and job performance. The study concludes with recommendations to optimize existing frameworks, enhance feedback systems, and incorporate emerging technologies into learning delivery models.

Authors and Affiliations

Ms. Chetna Joshi
Assistant Professor, Commerce and Management, College of Commerce and Management,Surajmal University, Kichha, Uttarakhand, India
Dheeraj Piplani
B.Com (Honours), College of Commerce and Management,Surajmal University, Kichha, Uttarakhand, India

State Bank of India (SBI), Training and Development, Skill Enhancement, Employee Engagement, Digital Banking, Leadership Development, Workforce Productivity, HR Practices, Hybrid Learning, Compliance Training.

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Publication Details

Published in : Volume 8 | Issue 3 | May-June 2025
Date of Publication : 2025-05-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 136-161
Manuscript Number : GISRRJ258324
Publisher : Technoscience Academy

ISSN : 2582-0095

Cite This Article :

Ms. Chetna Joshi, Dheeraj Piplani, "Enhancing Workforce Capabilities through Structured Training and Development : A Study of State Bank of India, Udham Singh Nagar", Gyanshauryam, International Scientific Refereed Research Journal (GISRRJ), ISSN : 2582-0095, Volume 8, Issue 3, pp.136-161, May-June.2025
URL : https://gisrrj.com/GISRRJ258324

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