Manuscript Number : GISRRJ258328

Empowering Human Capital: An Analytical Study on Training and Development Practices at SBI Udhamsingh Nagar Branch

Authors(2) :-Anukriti Saxena, Navjot Singh

This research paper presents a comprehensive study on the training and development initiatives at the State Bank of India (SBI), with a specific focus on the Udhamsingh Nagar branch in Uttarakhand. The primary aim of the study was to examine the effectiveness, structure, and future potential of SBI's training programs in enhancing employee performance, productivity, and overall organizational success. Conducted on a sample of 175 employees, the study employed both quantitative and qualitative methods to gather and analyze data regarding employee perceptions, satisfaction levels, and the tangible outcomes of the bank’s training efforts. The findings indicate that SBI has established a robust and strategically aligned training infrastructure, characterized by structured modules, skilled trainers, and a focus on both technical and soft skill development. Employees generally view the training programs as relevant, timely, and beneficial to their roles, contributing to higher job satisfaction, motivation, and confidence. The research also uncovered areas where improvements could significantly enhance training outcomes. These include the need for personalized learning paths, stronger feedback mechanisms, and consistent post-training assessments to measure long-term impact. The observation further emphasized the importance of interactive and adaptive learning models, especially in a digitally transforming work environment. Technologies such as Artificial Intelligence (AI), Virtual Reality (VR), microlearning, and gamification were identified as promising future trends that could redefine the training landscape and align it more closely with evolving employee needs and business objectives. Moreover, the study underlines the importance of fostering a culture of continuous learning through social and collaborative platforms and leveraging automation for administrative efficiency in training delivery. A future-ready training framework at SBI would not only cater to the diverse learning styles of its employees but also ensure long-term retention, employee engagement, and strategic alignment with the bank’s growth goals. In conclusion, the research affirms that training and development at SBI play a vital role in shaping a skilled, motivated, and future-ready workforce. By embracing innovation and employee-centric approaches, SBI can continue to lead as a learning organization in India’s dynamic banking sector.

Authors and Affiliations

Anukriti Saxena
Assistant Professor, Commerce and Management, Surajmal University.
Navjot Singh
BBA, Student, College of Commerce and Management, Udham Singh Nagar, UK.

Training and Development, Employee Performance, SBI, Learning Management, Skill Enhancement, Organizational Growth, Personalized Learning, Virtual Training, Workforce Development, Udhamsingh Nagar, Banking Sector, HR Practices.

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Publication Details

Published in : Volume 8 | Issue 3 | May-June 2025
Date of Publication : 2025-05-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 246-271
Manuscript Number : GISRRJ258328
Publisher : Technoscience Academy

ISSN : 2582-0095

Cite This Article :

Anukriti Saxena, Navjot Singh, "Empowering Human Capital: An Analytical Study on Training and Development Practices at SBI Udhamsingh Nagar Branch", Gyanshauryam, International Scientific Refereed Research Journal (GISRRJ), ISSN : 2582-0095, Volume 8, Issue 3, pp.246-271, May-June.2025
URL : https://gisrrj.com/GISRRJ258328

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