Manuscript Number : GISRRJ258330

Evaluating the Impact of Training and Development Practices on Employee Performance and Career Progression : A Case Study of Bank of Baroda

Authors(2) :-Yeshvin Singh, Roshan Tripathi

Training and development have become essential components of strategic human resource management in the modern banking industry. As organizations like Bank of Baroda (BOB) face increasing competition, digital transformation, and evolving customer expectations, investing in effective employee training programs is not just a necessity but a strategic imperative. This research paper explores and evaluates the effectiveness, adequacy, and impact of training and development initiatives at BOB, using a sample of 137 employees across various departments, experience levels, and age groups.The primary objective of this study is to assess how BOB’s training programs contribute to employee performance, skill enhancement, job alignment, and career progression. The study also aims to understand employee perceptions regarding the relevance of training content, the clarity of training objectives, participation frequency, methods used, and the perceived return on investment in terms of growth opportunities, promotions, and recognition.The methodology employed is a structured questionnaire survey comprising 20 questions divided into two sections. Section A focuses on demographic details such as age, gender, educational qualifications, and years of experience. Section B collects insights and opinions related to training satisfaction, clarity of objectives, relevance to job responsibilities, frequency of participation, adequacy of training modules, HR involvement, and fairness in reward systems.The analysis reveals a generally positive outlook among employees toward BOB’s training programs, with a majority expressing satisfaction regarding the quality and delivery of training. Employees agreed that the training content is relevant to their job roles and enhances professional capabilities. Moreover, many respondents acknowledged that participation in training sessions plays a role in their career advancement and promotion prospects. However, concerns were also raised about the timeliness of training implementation, perceived bias in reward mechanisms, and the need for more targeted safety and anti-harassment training, including POSH (Prevention of Sexual Harassment) initiatives.Another key insight emerged regarding the effectiveness of various training delivery methods. While traditional classroom-based sessions are still widely appreciated, there is growing support for a blended approach that includes online modules and on-the-job training to accommodate different learning styles and schedules. Respondents emphasized the importance of continuous improvement and regular evaluation of training effectiveness, suggesting the HR department could adopt a more dynamic role in collecting feedback and aligning training strategies with organizational goals.This study contributes to the existing literature by offering an in-depth, employee-centered analysis of training and development practices at one of India’s leading public sector banks. The findings highlight the need for a strategic, inclusive, and responsive training framework that is directly aligned with individual performance goals and institutional growth objectives.

Authors and Affiliations

Yeshvin Singh
Assistant Professor, Depart of Commerce, College of Commerce and Management, Surajmal University, India
Roshan Tripathi
BBA, Student, College of Commerce and Management, Udham Singh Nagar, Uttarakhand, India

Bank of Baroda, Training and Development, Employee Performance, Career Progression, Human Resource Management, Training Effectiveness, POSH, Reward System, Organizational Development, Public Sector Bank.

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Publication Details

Published in : Volume 8 | Issue 3 | May-June 2025
Date of Publication : 2025-05-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 300-326
Manuscript Number : GISRRJ258330
Publisher : Technoscience Academy

ISSN : 2582-0095

Cite This Article :

Yeshvin Singh, Roshan Tripathi, "Evaluating the Impact of Training and Development Practices on Employee Performance and Career Progression : A Case Study of Bank of Baroda", Gyanshauryam, International Scientific Refereed Research Journal (GISRRJ), ISSN : 2582-0095, Volume 8, Issue 3, pp.300-326, May-June.2025
URL : https://gisrrj.com/GISRRJ258330

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